1. Information We Collect

We collect the following types of personal information:

a. Information You Provide to Us

• Personal Identifiers: Name, email address, phone number, and delivery addresses when you make a purchase or contact us.
• Payment Information: Details necessary for processing transactions.

b. Information Collected Automatically

• Device Information: IP address, browser type, operating system, and device details.
• Usage Data: Pages viewed, time spent on the Website, and clickstream data.
• Cookies and Tracking Technologies: For more information, see our Cookie Policy.

c. Information from Third Parties

We may receive information from third-party payment processors or delivery services as part of fulfilling your orders.

2. How We Use Your Information

We process your personal data for the following purposes:

• To Fulfill Orders: Process, deliver, and manage your purchases.
• Customer Support: Address inquiries, complaints, or technical issues.
• Marketing: Send promotional materials and offers, subject to your preferences.
• Website Improvement: Analyze usage data to improve our services and user experience.
• Compliance: Fulfill legal obligations and enforce terms of service.

3. Legal Basis for Processing

We rely on the following legal grounds to process your data:

• Performance of a Contract: For order fulfillment and support.
• Consent: For marketing communications and certain cookies.
• Legal Obligation: To comply with laws or regulatory requirements.
• Legitimate Interests: For fraud prevention, security, and Website analytics.

4. Data Sharing

We do not sell your personal data. However, we may share your information with:

• Service Providers: Payment processors, delivery services, and IT support providers.
• Legal Authorities: If required to comply with legal obligations or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Storage and Retention

• Storage Locations: Your data is stored securely on servers located within the European Economic Area (EEA).
• Retention Period: We retain your data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

6. Data Security

We implement industry-standard security measures, including:

• Encryption of sensitive information.
• Regular system monitoring and updates.
• Restricted access to personal data on a need-to-know basis.

7. Your Rights

You have the following rights under the GDPR:

• Access: Request access to your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your data (“right to be forgotten”).
• Restriction: Restrict processing of your data.
• Data Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or direct marketing.
• Withdraw Consent: Withdraw your consent for processing where applicable.

To exercise any of these rights, please contact us at admin@thrillhouse.com.ng.

8. International Data Transfers

If your data is transferred outside the EEA, we ensure adequate safeguards, such as standard contractual clauses or equivalent mechanisms.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children without parental consent.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised version will be posted on this page with the effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: admin@thrillhouse.com.ng
• Addresses:
  • Shop 3 & 4, OAU Campus Gate, Ile Ife, Osun State.
  • 15 Kafi Street, Alausa, Ikeja, Lagos.
  • No. 6 Oshitelu Street, Directly Opposite GTBank, Computer Village, Lagos.
  • Moremi Hall Car Park, OAU, Ile-Ife.

By continuing to use our Website, you acknowledge and accept this Privacy Policy.